FREQUENTLY ASKED QUESTIONS
Yes, you must have a minimum value of £19.50 of products in your cart to checkout.
* Which ramen kits are available for national delivery?
Our fresh ramen kits are available for national delivery. Unfortunately, at present we are unable to courier our freezer kits. The freezer kits are available for collection and local delivery though.
* I'm ordering ramen kits to be delivered on different weeks on the same order number, how does the shipping fee work?
If you want to order for multiple deliveries please check out each order separately. If you miss this and mistakenly check out for multiple weeks on a single order we will get in touch directly to invoice you for the additional shipping fee/s.
ORDERS FOR COLLECTION:
- Orders can be collected locally from The Worklabs, Moy Road Industrial Estate, The Worklabs, Taff's Well, CF15 7QR.
- At checkout, please choose 'Pick up', and then continue to payment.
- Orders will be ready for your chosen date (fresh kits) or in 2-4 days, whatever's longest. We will contact you to confirm.
ORDERS FOR LOCAL DELIVERY:
- Orders are available for local delivery to the following postcodes of CF10, CF11, CF14, CF15, CF23, CF24, CF30, CF37, CF5, CF51, CF62, CF63, CF64, CF83, CF99.
- Local delivery cost is a flat rate of £3.95.
- We deliver by hand on Fridays around to these areas, with all fresh kits going out the first week of the month. If you have a preference do let us know but please understand if we're unable to work around it.
ORDERS FOR NATIONAL DELIVERY:
- PLEASE NOTE, UNFORTUNATELY WE CANNOT CURRENTLY SHIP RAMEN FREEZER KITS NATIONALLY.
- Any orders outside of the above local postcodes will be eligible for national delivery.
- National delivery cost to the UK mainland is a flat rate of £6.95.
- Orders will be shipped the day before you have requested your fresh ramen kit, allowing delivery on the required day (usually a Friday).
- We are unable to deliver to certain parts of Scotland, the British Isles, Channel Islands & Northern Ireland