DELIVERIES - FAQs


FREQUENTLY ASKED QUESTIONS

* Is there a minimum order value?

Yes, you must have a minimum value of £19.50 of products in your cart to checkout.

* Which ramen kits are available for national delivery?

Our fresh ramen kits are available for national delivery. Unfortunately, at present we are unable to courier our freezer kits. The freezer kits are available for collection and local delivery though.


* I'm ordering ramen kits to be delivered on different weeks on the same order number, how does the shipping fee work?

At the checkout you will only be charged the one shipping fee. However, because multiple deliveries are required on different weeks, please be aware that we will be in touch directly to invoice you for the additional shipping fee for that separate delivery.


ORDERS FOR COLLECTION:

  • Orders can be collected locally from The Worklabs, Moy Road Industrial Estate, The Worklabs, Taff's Well, CF15 7QR.
  • At checkout, please choose 'Pick up', and then continue to payment.
  • Orders will be ready for collection in 2-4 days, and we will be in touch to arrange a suitable time.
  • Please bring your order confirmation email with you.

ORDERS FOR LOCAL DELIVERY:

  • Orders are available for local delivery. This includes the following postcodes of CF10, CF11, CF14, CF15, CF23, CF24, CF30, CF37, CF5, CF51, CF62, CF63, CF64, CF83, CF99.
  • Local delivery cost is a flat rate of £3.95.
  • We deliver by hand on Fridays around to these areas, with all fresh kits going out the first week of the month. If you have a preference do let us know but please understand if we're unable to work around it.

ORDERS FOR NATIONAL DELIVERY:

  • PLEASE NOTE, UNFORTUNATELY WE CANNOT CURRENTLY SHIP RAMEN FREEZER KITS NATIONALLY.
  • Any orders outside of the above local postcodes will be eligible for national delivery.
  • National delivery cost to the UK mainland is a flat rate of £6.95.
  • Orders will be shipped the day before you have requested your fresh ramen kit, allowing delivery on the required day.