SUBSCRIPTION TYPES
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MONTHLY SUBSCRIPTION / PAY AS YOU GO
These get billed and shipped each month on the same date.
We will email you as each order approaches and you can swap products, pause or bring forward your next order at any time.
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PRE-PAID SUBSCRIPTIONS
You pay in full now for 3, 6 or 12 months.
We will ship your order each omnth on the same date
These get billed and shipped each month on the same date.
We will email you as each order approaches and you can swap products, pause or bring forward your next order at any time.
SUBSCRIPTION FAQs
Why Subscribe?
Our subscriptions give you
- unbeatable bundle discounts. the more kits in your box, the bigger the discount
- convenience of restaurant quality ramen automatically delivered to your door
- flexibility to change your order, add extras, pause or cancel any time
How do I start a subscription?
Choose a subscription box of 2, 4 or 5+ kits and have fun filling it or build a bespoke bundle and opt to subscribe at checkout.
Choose a pay-as-you-go subscription, where you can modify the contents and cost of your box each month and pause or cancel anytime.
Or opt to pay for 3, 6 or 12 months of ramen in advance.
What happens each month?
We’ll send you a reminder when your order’s coming up and you can make any changes to your box that you’d like, before the shipping deadline.
For more of the same, just sit back and wait.
If you’re paying monthly, your subscription will bill on the same date each month.
Can I change my order?
Absolutely. Log into your account dashboard to add extras or swap kits to try something new.
Can I pause or cancel a subscription?
Yes, you can pause or cancel your pay-as-you-go subscription anytime from your account dashboard. Changes made before your next billing date will take effect immediately.
For support with amending your subscription, we’re here to help. Email subclub@matsudai.co.uk.
Can I pause or cancel a subscription?
Yes, you can pause or cancel your pay-as-you-go subscription anytime from your account dashboard. Changes made before your next billing date will take effect immediately.
For support with amending your subscription, we’re here to help. Email subclub@matsudai.co.uk.